I want to protect my privacy and my personal information. Are complaints confidential?
Yes. All complaints and all of your personal information are confidential and protected by law. The authorities responsible for dealing with language complaints may not disclose your personal information, including the existence of your complaint, without your permission. For more information about privacy rules, please consult the websites of the various competent authorities.
Rest assured that planctus does not keep any copies of complaints or personal information.
planctus serves solely as a standard method for filing language complaints by forwarding them to the various commissioners’ offices and other offices whose responsibility it is to receive them.
your right to receive
services in the
official language of your
a problem that
the people responsible
were not aware of
governments and institutions
about the requirements of
the applicable language laws,
regulations and policies.
Let me guide you through filing your language complaint.
Do you know which language commissioner, or which office, you should address your complaint to?