French Language Services Act, RSPEI 1988, c. F-15.2
General Regulations made pursuant to section 16 of the French Language Services Act, RSPEI 1988, c. F-15.2
Prince Edward Island enacted its new French Language Services Act (FLSA) in 2013 to guarantee the provision of government services in French and to establish a complaint mechanism. More specifically, the FLSA requires that the government respond in French to any correspondence received in that language; hold public consultations in both languages and make an active offer of certain designated services in French and of comparable quality to services offered in English. The following are the designated services as of 2019:
The Acadian and Francophone Affairs Secretariat supports the provincial government on issues affecting the Acadian and Francophone community of Prince Edward Island. It advises the government on the provision of programs and services in French to ensure that they align with the service priorities of the Acadian and Francophone community. The Secretariat also administers the French Language Services Act and the General Regulations made under the Act.
Complaints regarding violations of the FLSA must be filed within 60 days after the date of the incident:
Complaints are addressed first by the French language services coordinators at the government institution concerned. If a complaint is dismissed or the coordinator is unable to resolve it, you may ask for a review by the Complaints Officer.
The Complaints Officer can be reached using the following contact information:
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